Terms & Conditions

Last updated: 2 November 2026

Please read these terms carefully before using our website, placing an order or making a reservation with Sarvana Parottas.

1. General

By accessing or using the Sarvana Parottas website, you agree to these Terms & Conditions. If you do not agree with any part of them, please do not use the website.

2. Use of the website

The website helps customers learn about our restaurant, menu, services, locations, reservations and ordering options. You agree to use it only for lawful purposes.

3. Acceptable use

You must not:

We may investigate suspected misuse and may cooperate with the authorities where necessary.

4. Menu and pricing

Menu items, descriptions, availability, prices, offers and images may change from time to time. We take reasonable care to keep information accurate, but availability and pricing can vary by location and may be updated without prior notice.

5. Orders and payments

Where online ordering or payment is available, you are responsible for giving accurate order and contact details. Orders are subject to availability and confirmation. Our Shipping Policy and Refund & Cancellation Policy also apply to your order.

6. Offers and promo codes

Any offer or promo code is subject to its own terms, which will be stated with the offer. We may change or withdraw offers at any time. See our Promo Codes page for current offers.

7. Reservations

Reservation requests depend on availability and are not confirmed until we confirm them through the reservation process. Please give accurate contact details and arrive on time for confirmed reservations.

8. Allergies and dietary information

If you have a food allergy, intolerance or special dietary need, please tell our team before ordering. We take reasonable care, but we cannot guarantee that any item is completely free of allergens, because food may be prepared in a shared kitchen.

9. Intellectual property

The website content, including branding, logos, photographs, graphics and text, belongs to Sarvana Parottas or is used with permission. You may not copy, reproduce, modify, distribute or use it commercially without our written permission, except where the law allows.

10. Third-party links and services

The website may link to or work with third-party services, such as payment and delivery providers. We are not responsible for the content, availability, policies or practices of third-party websites or services.

11. Indemnity

You agree to hold Sarvana Parottas, its owners and staff harmless from claims, losses or expenses arising from your misuse of the website or your breach of these terms.

12. Limitation of liability

To the extent permitted by law, Sarvana Parottas will not be liable for indirect, incidental or consequential loss arising from your use of the website, from being unable to use it, or from temporary unavailability of any feature. Where we are found liable, our total liability is limited to the amount you paid us for the order concerned.

13. Privacy

How we handle your personal information is explained in our Privacy Policy.

14. Changes to these terms

We may update these terms when necessary. Changes will be posted on this page, and your continued use of the website means you accept the updated terms.

15. Contact us

Sarvana Parottas
Second Floor, Plot No. 19, Raju Nagar 1st Main Road, Okkiyam Thoraipakkam, near Old Mahabalipuram Road, Chennai, Tamil Nadu 600097
Phone: 098432 13311
Email: contact@sarvanaparottas.com
Hours: Mon–Fri 9:00 AM – 5:00 PM, Sat–Sun 10:00 AM – 6:00 PM

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