Last updated: 2 November 2026
This policy explains how Sarvana Parottas prepares and delivers orders placed through our website. Your order is processed after it is confirmed and your payment, where required, is completed successfully. You will receive a confirmation, and we will keep you informed as your order progresses.
We deliver from our Chennai kitchen to selected areas around us. Whether we can deliver to your address is shown when you place your order. If you are unsure, please call us before ordering.
We aim to deliver as quickly as possible so your food reaches you fresh. Any delivery time shown is an estimate, not a guarantee. Actual time can vary with order volume, preparation time, traffic, weather and other things outside our control.
Any delivery charges that apply are calculated and shown at checkout before you pay. If your order is delivered through a partner service, that partner’s fees and terms may also apply.
Some orders may be delivered by third-party delivery partners. In that case, the partner’s own delivery terms apply in addition to this policy.
Please give a complete and accurate delivery address with a nearby landmark, and a phone number on which we or the delivery partner can reach you. If the address is incorrect or incomplete, or we cannot reach you, delivery may be delayed or may not be possible, and the order may be treated as cancelled.
If something is missing, incorrect or arrives in poor condition, please contact us promptly after delivery. Our Refund & Cancellation Policy explains how we handle this.
For any question about delivery, please call 098432 13311 or email contact@sarvanaparottas.com (Mon–Fri 9:00 AM – 5:00 PM, Sat–Sun 10:00 AM – 6:00 PM).
Sarvana Parottas, Second Floor, Plot No. 19, Raju Nagar 1st Main Road, Okkiyam Thoraipakkam, near Old Mahabalipuram Road, Chennai, Tamil Nadu 600097.
We may update this policy from time to time. The latest version will always be available on this page.
